Shipping & Handling

SHIPPING

Natural Essences ship in World wide, but just in Australia (Only for Own Creations-products) and we employ the services of our trusted Postal service & for international items we employ trusted carriers to ensure your package arrives to your destination fast and securely. 

Order successful

  • After you place the order successful, we'll send you a confirmation email.
  • When shipped out, we'll update the system with your tracking number.
  • If you have any request for you order, please contact us in this sort of time frame, we will try our best to assist you.

Processing
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

  • We will prepare your order after it have verified. Such as: strict quality control, arrange the suitable carriers. 
  • The most orders can ship out within 24 hours now, it is a small quantity orders need about 3-5 business days to ship out in this part. If any issue, you can Contact us 

Shipping
Natural Essences partners with major international shipping companies for some of our products to offer three shipping methods:

Flat Rate Shipping: 7-25 business days

Note: Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. Though it is out of our control, but we will try our best to improve it.

Flat Rate shipping

Processing Time: 3-7 business days        Shipping Time: 10-25 business days

Delivered
Total delivery time= Processing time + Shipping time
According to the feedback, the most packages can deliver fast and safely.

Contact us
If any issue during the shipping time or after received the item, please feel free to Contact us, our customer service representatives will offer you a satisfying solution.